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Our Areas Of Expertise

We believe a consulting firm should be more than an adviser. So we put ourselves in our clients’ shoes, selling outcomes, not projects. We align our incentives with our clients’ by linking our fees to their results and collaborate to unlock the full potential of their business.

Reduce Card Acceptance Cost

Reduce Card Acceptance Cost
Take advantage of a comprehensive analysis of your credit and debit card cost and identify specific actions that will create significant margin improvements when implemented.

Embrace Digital Channels

Embrace Digital Channels
Embrace digital channels and bring greater transparency and control to the way you communicate and engage – delivering a differentiated service experience.

Innovation & Technology

Innovation & Technology
Learn how consumers will interact with banks and merchants that will drive how they pay. Mobile use will reinvent commerce, reduce points of friction and the user experience.

EMV Strategy and Planning

EMV Strategy and Planning
Get the inside scoop on EMV acceptance to make informed decisions before your invest in new EMV POS terminals and any required system changes.

Customer Engagement Strategies

Customer Engagement Strategies
The concept and practice of online customer engagement enables organizations to respond to the fundamental changes in customer behavior, as well as to the increasing ineffectiveness of the traditional broadcast model of advertising..

Mobile Marketing Relevancy

Mobile Marketing Relevancy
Learn how mobile marketing can provide customers with personalized information that promotes goods, services, and events. By adding predictive behavior modeling and analytics you can take a quantum leap in promotion acceptance.

Payment Market Transformation

Payment Market Transformation
While continuing to focus on customer-facing innovation, payment services providers (PSPs) must transform their payments processing to keep pace with the changes taking place at the customer-facing end of the payments.

Mobile APP Development

Mobile APP Development
Results by Design develops enterprise-class platforms for mobile app development to build enterprise-grade apps that can be quickly and continuously improved in response to market dynamics and changes.


Markets We Serve

We offer financial institutions, retailers, payment service providers, POS integration businesses and mobile payment providers… custom designed strategies and product designs that consist of an array of revenue enhancing applications and cost reduction opportunities.

Card Issuers

Card Issuers

Financial institutions must differentiate themselves, refine their strategies, and raise their execution game if they want to remain competitive in the payments market. We have design programs specific for card issuers to work with them to innovate new solutions designed to engage their consumers and integrate online payments functions. Talk to us…we can help.

Retailers

Retailers

Drive incremental sales while protecting margins and reducing payment acceptance costs! Avoid costly mistakes by understanding the facts about EMV liabilities, EVM terminal upgrades, mobile payments, Mobile POS, and apps designed for improving your customer experience. Use our industry expertise to your full advantage in this rapidly changing payment world and make sure your card processing costs are as low as possible.

Merchant Processors

Merchant Processors

Identify new value added services to increase revenue and margins while creating service differentiation. Accurately understanding how the market payment systems eco-systems will change and the opportunities these shifts will create is of utmost importance for your planning and budgeting. Leverage our global payment expertise to seize market share.

ISV-VARS

ISV - VARS - POS Integrators

The complexity and liability issues of card processing have become enormous over the last several years. Tokenization, Encryptions, PCI Compliance, Multiple Mobile Payments schemes, EMV terminal upgrades, Least cost payment routing schemes, consumer P2P and more. We can help you and your clients navigate through these issues saving time and money.

Mobile Payments Providers

Mobile Payments Providers

Driving Value and Market Adoption of Mobile Payments…Value is best when combining the power of the value added Apps and the Wallet. Consumers move toward digital payments are demanding that products and services be made faster, deliver more intelligence and wrapped around a better customer experience.  There is no turning back.

About Us

Our working approach combines human-centered design, lean startup methods and agile software development techniques in carrying out market and consumer research, and in developing our prototype digital services and technology development efforts.

Experience
Experience - Our associates have in-depth experience in all phases of the retail point of sale and payments industries, including a working relationship with most of those involved in the mobile payments and commerce space, globally.
Passion
Passion - We share the insight and vision that translates into the heartbeat of the payments industry. The team’s strength covers the dynamics necessary in delivering applicable relevant innovation to the payment and retail worlds.
Insight
Insight - We know security; the economic impact of payments cost; vertical market differences; dynamics of social networking; and impact of technology on the retail industry, worldwide.
Industry Connections
Industry Connections - Our members are vested with major banks; card associations; leading global and regional merchants; and with the movers and shakers of the internet taking leadership in the mobile payments and commerce revolution.
Leadership

Leadership - All of our associates are former executives from blue-chip banks, tech companies, card & merchant processors and management consultancies.  We have plenty of “done that” “been there” experience to guide our clients.

Who We’ve  Helped

Results by Design has the blend of technical, business, creative and industry connections to bring your mobile commerce strategy to life quickly and efficiently.

Contact Us

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Locations
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Seattle
425-931-4665
San Francisco
678-428-1666
Atlanta
678-428-1420
Tampa
813-335-3018
Oro Valley (Tucson)
520-428-5534

Payments systems must be viewed strategically as a value-added platform for evolving your brand value and improving your customers' experiences.